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It Is All in the Details

It Is All in the Details

Yesterday I arrived in Bogota, Colombia and upon arriving to the hotel I usually stay in I was greeted with a nice detail. Turns out on my last trip I had forgotten a t-shirt in my room, so when the hotel staff found out that I was coming back they had my t-shirt waiting for me all nicely folded and laundered. I didn't even know that I was missing a t-shirt, but I thought it showed great attention to detail and service. As I do often when I experience great customer service from a company (applies for bad customer service, too) I tweeted about it.

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Posted by Ramir Camu on 06/07 at 10:20 PM in BusinessSocial MediaCommentsPermalink

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